Kindred Threads — Shipping Policy

Last updated: October 29, 2026

Thank you for shopping with Kindred Threads. We are committed to providing a reliable and transparent shipping experience.

Shipping Destinations

Kindred Threads currently ships within the United States only.

We do not offer international shipping at this time.

Order Processing and Production

Most Kindred Threads products are made to order through our production partners, including Printify and Printful.

Production begins after an order is accepted for fulfillment. Production times vary depending on the product, availability, and fulfillment provider.

Please note that production time is separate from shipping transit time.

Shipping and Delivery

Once your order has been produced and shipped, delivery times depend on the shipping carrier, destination, and selected shipping method.

Estimated delivery dates provided during checkout or through order tracking are estimates, not guaranteed arrival dates.

Unexpected delays may occur due to carrier operations, weather, holidays, or other circumstances beyond our control.

Shipping Costs

Applicable shipping charges are calculated and displayed during checkout before payment is completed.

Order Tracking

When tracking information becomes available, it will be provided through your shipping confirmation or order-status information.

Tracking updates may take some time to appear after a shipping label is created.

Multiple Shipments

Because we work with different production partners, items purchased in the same order may be produced and shipped separately.

You may receive multiple packages and tracking numbers for a single order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, contact us immediately at urbansolutionsgr@outlook.com.

We will attempt to assist before shipment, but address changes cannot be guaranteed once an order has entered fulfillment.

Delayed, Missing, or Damaged Shipments

If your package is significantly delayed, marked as delivered but missing, or arrives damaged, please contact us.

Include your order number and any relevant tracking information or photographs.

We will review the situation and assist with an appropriate resolution in accordance with our policies and applicable law.

Returns and Refunds

Because our products are generally made to order, returns and exchanges for changes of mind, incorrect sizing, or personal preferences are not ordinarily accepted.

Please review our Return and Refund Policy for information about damaged, defective, or incorrect items and applicable customer rights.

Contact Us

Kindred Threads

Customer Support: urbansolutionsgr@outlook.com

Please include your order number when contacting us about an existing purchase.